Start a conversation
Click New message, search for an athlete by name, and select them to start a private 1:1 thread. Group conversations are not available yet — pick one athlete per thread for now. Existing conversations are listed on the left with search to filter them. A conversation shows the athlete’s online/offline status and, when they’re offline, roughly how quickly they typically respond.Draft with AI Assist
While replying to an athlete, use AI Assist to have NexRex generate a draft response you can review and edit before sending — useful for a fast, on-brand reply without starting from a blank line.Loop in the AI assistant
Type@ in the message composer to loop in Rex, the AI assistant, so Rex can
see the conversation and respond alongside you.
Broadcast
Broadcast sends one message to many athletes at once — an announcement, a schedule change, a reminder — instead of messaging each person individually.- Audience — target all athletes, specific groups, specific athletes, or a segment.
- Delivery — send immediately with Send Now, or schedule it; a scheduled broadcast can be canceled before it goes out.
- Status — each broadcast is Draft, Scheduled, Sent, or Failed, with Duplicate to reuse one as a starting point for the next.
- Results — after sending, see how many recipients the message reached, how many opened it, and how many clicked through.
Delivery policies determine who’s eligible to receive a given broadcast —
for example, respecting an athlete’s notification preferences. Broadcast
results reflect only the audience the policy actually allowed through.