> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nexrex.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Direct Messaging

> Message athletes one-to-one, and broadcast to groups.

The **Direct Messaging** tab is where you talk to athletes directly, separate
from the [comment threads](/coaches/athlete-insights#comment-threads-on-activities)
on individual activities.

## Start a conversation

Click **New message**, search for an athlete by name, and select them to
start a private 1:1 thread. Group conversations are not available yet — pick
one athlete per thread for now.

Existing conversations are listed on the left with search to filter them. A
conversation shows the athlete's online/offline status and, when they're
offline, roughly how quickly they typically respond.

## Draft with AI Assist

While replying to an athlete, use **AI Assist** to have NexRex generate a
draft response you can review and edit before sending — useful for a fast,
on-brand reply without starting from a blank line.

## Loop in the AI assistant

Type `@` in the message composer to loop in Rex, the AI assistant, so Rex can
see the conversation and respond alongside you.

## Broadcast

**Broadcast** sends one message to many athletes at once — an announcement,
a schedule change, a reminder — instead of messaging each person
individually.

* **Audience** — target all athletes, specific groups, specific athletes, or
  a segment.
* **Delivery** — send immediately with **Send Now**, or schedule it; a
  scheduled broadcast can be canceled before it goes out.
* **Status** — each broadcast is Draft, Scheduled, Sent, or Failed, with
  **Duplicate** to reuse one as a starting point for the next.
* **Results** — after sending, see how many recipients the message reached,
  how many opened it, and how many clicked through.

<Note>
  Delivery policies determine who's eligible to receive a given broadcast —
  for example, respecting an athlete's notification preferences. Broadcast
  results reflect only the audience the policy actually allowed through.
</Note>